What does it take to turn a usually calm and collected person to an annoyed and agitated beast? A phone call. Well to be exact, an unanswered phone call.
When we were younger, my parents ran their business from our home. My sister and I were given very specific instructions on what to do when the phone rings. Within the third ring, we must answer it and tell the person on the other end of the line to hold while we get our parents.
I'll admit I may have seen more than 1 episode of Carebears when I was younger. I don't remember what it was about except that they are colourful bears with different icons on their tummy.
But I like Carebears. Not so much the cartoon but rather people who are caring and are willing to sacrifice themselves toward things that matter to them. If you ask me what type of people I would hire, I'll choose a Carebear any day, any time.
If you could only improve one skill at this moment, choose to get better at communicating. Communication (listening, verbal and writing) is one of the most sought after skill in the workplace. It doesn’t matter if you are in a managerial position or not, being able to communicate effectively, provides tremendous value to the company.
A good communicator is not only someone who can listen, speak and write well. She also knows which channel to use to get her message across and chooses the right mode of communication to improve its effectiveness. To get the message across, you have to care more than the words you use.
